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Help Desk Listings |
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17 | Displaying: 11 - 17 | Pages: 1 2 |
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Accliptic Support
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Accliptic Support is a web-based customer relationship management software for small and medium sized businesses. The product of three years of development, Accliptic Support provides a powerful - yet flexible - means to connect with one`s customers and sales prospects.
Software includes: Customer inquiry tracking and response functionality, web and email based inquiry submission, customer discussion forum, fully-searchable knowledge base, CSR-to-CSR mail, notice posting feature, and much more.
Please view our web site today for more information!
 Price: $495 USD Version: 1.0 Platform(s): Linux/Unix, Mac OS X Updated: 11/27/200
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Omnistar Live Helpdesk Customer Support Solution
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Omnistar Live is a dynamic live chat and customer support management solution. You may chat with your site visitors, log support issues in a dynamic help desk and create a knowledgebase of information.
Price: $99.95 Version: 5.2 Platform(s): Linux Updated: 08/04/200
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Subscription and Contact Us PHP/HTML forms
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APIMasters` Contact Us Form Version Fm_1.php (1.0)
This form is on PHP/HTML. It has php validation. E-mail messages are sent to multiple email addresses with the data entered and a confirmation message to existing or future customer.
This form does not insert the data into a database however.
This form is completely customizable. You can add or delete form fields by simply changing one line. You can also create the form with one of the scripts in the package and copy-n-paste it in an existing or new web page. A PHP form manager will then validate and process the input data.
You can use this for free as long as you comply with our terms or pay $25.00 to remove our link in the form.
You need to contact us if you need further customization. But, this is unlikely since most fields corresponding to a contact form are already functional (first name, last name, phone, email, company, subject, message, etc).
Highlight Features
Spoof-proof form and Anti-spam:
You do not have to give out your contact, support or sales E-mail addresses. You can change a few fields based on your criteria to filter the new coming messages from older ones. For example, putting the date on the subject, or the city, etc.
You can also send messages to multiple E-mail addresses.
Fully Customizable:
You can configure everything from the sales or support E-mail address to receive visitors information, to the color of the form.
Form Field Validation.
You can validate any field you wish with our format criteria. You can also chose not to validate fields.
Valid formats:
NOT_EMPTY : Something
PHONE_1 : NNN-NNN-NNNN or NNN NNN-NNNN
PHONE_1 : NNN.NNN.NNNN or NNN NNN.NNNN
TEXT_SIZE:N : N is a number for the exact size.
TEXT_RANGE:N:N : N is a number for size range. The first N is minimum and second is maximum.
NUMBER_SIZE:N : N is a number for size.
NUMBER_RANGE:N:N : N is a number. The first N is minimum and second is maximum.
E-MAIL : Email address field.
URL : Web site address field.
You can very easily add new formats.
Customizable Form Validation Error Reporting:
ALERT_WINDOW - Display error messages in an alert window and automatically go back to the form.
FORM_PAGE - Display error messages in the same form the user completed and even display a picture on each incorrect value.
NEXT_PAGE - Display error messages in another web page with a link to Go Back and fix the errors in the form.
POPUP_WINDOW - Display errors messages in a popup web page and keep the user in the form.
Customizable Form Data E-mail Delivery:
Form data can be sent either in the message body or as an attachment in the following formats:
HTML - Web page format
XML - XML format with each field as a node.
CVS - Comma Separated File for Easy Spreadsheet Importing.
Any Other Delimiter - You can also choose any delimiter you wish.
...AND MORE...
Price: 35.00 or Freeware with link Version: 1.0 Platform(s): PHP Updated: 11/20/200
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Ace Helpdesk System
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Ace Help Desk System is powerful, fast and secure. You will never have to wait for a page to load. Refreshing the database takes seconds, not minutes or hours.Customers can attach files to their tickets, but only if you allow it in the administration area. Multiple employees, technicians and/or administrators may use the back end. The Help Desk will even generate reports on how fast each of them replies to tickets, and how many tickets are open, closed and on hold.Customer support surveys. Only Ace Help Desk System has this amazing feature. This lets you get real, anonymous feedback from your customers via an easy to use web based form. Learn what they think of your service, quickly and effectively
Price: 99 Version: 2.3 Platform(s): Linux Updated: 11/16/200
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Help Desk Software - Help Desk Reloaded (Free)
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Help Desk Reloaded is a free help desk software package. Users submit new tickets, help desk managers assign tickets to help desk support staff. Uses PHP and MYSQL, and features an easy installation wizard. Download and demo the software today for free.
Price: Freeware Version: 2.9 Platform(s): Unix,Linux,Winnt,PHP Updated: 06/22/200
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Edge Panel - Help Desk and CLient Support Solution
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Edge Panel written in PHP and using a MySQL backend is deployable across a number of different platforms. Some of the features include; server managment, server monitoring, IP address management, staff management and tracking, support ticket tracking and management and many more features. A small $25 yearly fee, it`s only 9 cents per day for a complete solution to meet your businesses and clients needs.
Price: 35.00 Version: 2.11 Platform(s): Linux, Unix, Win Updated: 03/19/200
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OneOrZero Helpdesk
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The OneOrZero Helpdesk is Unix and Windows compatible that offers extremely powerful, yet lightweight, helpdesk package that is coded in PHP and uses MySQL for the backend. It is fast, customizable, runs on virtually any platform, and is free for both private and commercial use.
Price: Freeware Platform(s): Linux/Windows Updated: 01/02/200
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ITBill
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ITBill is a multi-platform compatible program that has many featrues, including intergrated payments, complete trouble ticket system, unlimited number of staff and clients, complete admin area to control the site.
Price: 199.00 Platform(s): All Updated: 01/02/200
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Help Desk Script
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Help Desk Script is both a Unix and Linux compatible program that is capable of handling unlimited departments, with unlimited staff assisting users. Clients can either submit support requests via E-mail which will be logged into ezyhelpdesk or they can use a web based submission form.
Price: $275 Platform(s): Unix/Linux Updated: 01/02/200
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Customer Support Manager
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Omnistar Live is a dynamic live chat and customer support management solution. You may chat with your site visitors, log support issues in a dynamic help desk and create a knowledgebase of information.
Price: $24.95 and up Platform(s): Linux Updated: 01/02/200
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Alarit Help Desk
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Alarit Help Desk is both a Unix and Linux compatible complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
Price: $190 Platform(s): Unix, Linux Updated: 01/02/200
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TicketForge
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TicketForge is a Windows compatible program that manages communications through either a web interface or an unlimited number of email addresses. Support needs can be taken care of entirely over email, while still being logged in TicketForge`s database. TicketForge tracks communications, response times and general statistics. TicketForge`s many options allow the assignment of tickets by a number of methods to specific team members.
Price: - Platform(s): Unix, Linux, Win NT/2000/XP Updated: 01/02/200
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Wcws Help Desk
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Wcws Help Desk is a multi-platform compatible powerful, fast and secure. You will never have to wait for a page to load. Refreshing the database takes seconds, not minutes or hours. Customers can attach files to their tickets, but only if you allow it in the administration area. Multiple employees, technicians and/or administrators may use the back end. The Help Desk will even generate reports on how fast each of them replies to tickets, and how many tickets are open, closed and on hold. Customer support surveys. Only Wcws Help Desk System has this amazing feature. This lets you get real, anonymous feedback from your customers via an easy to use web based form. Learn what they think of your service, quickly and effectively.
Price: $210 Platform(s): Unix, Linux, Win NT/2000/XP Updated: 01/02/200
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Deskpro
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Deskpro is a multi-platform compatible integrated script to manage your customer sales and support [other uses]. It uses a fully scaleable mySQL database backend and allows for unlimited flexibility in implementation.
Price: $795 Platform(s): - Updated: 01/02/200
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InnovateHelpDesk
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InnovateHelpDesk is a multi-platform compatible easy-to-use state-of-art support desk solution for your website. With InnovateHelpDesk, you will reduce your costs for client support services. After you download InnovateHelpDesk, installation takes only a few minutes. With it`s easy-to-use user interface, your staff will get used to quickly and provide better support to your clients.
Price: $75.00 Platform(s): All Updated: 01/02/200
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eSupport
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eSupport is a multi-platform compatible feature packed support systems; in this tour you will find why over a thousand companies have decided to opt for eSupport and use it to process their daily support requests.
Price: $99.95-399.95 Platform(s): All Updated: 01/02/200
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e11
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e11 is a multi-platform compatible advanced, easily extensible architecture built on tomorrow`s Internet technologies to protect your investment into the future, e11 is the next generation of the 100% Web-based service desk solution for e-business support management.
Price: $4300/11000 Platform(s): All Updated: 01/02/200
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