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Customer Support Listings |
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8 | Displaying: 1 - 8 |
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Centralized Management of Help Desk Tasks, Uploaded Files, Documents, and Information.
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Converged Systems Online Calendar helps you streamline your company’s office activity, events and assists in meeting rooms and other resources. With our online calendar, you and your employees will be able to keep track of tasks, appointments, events, and meetings with much greater ease. Additionally, you will be able to post personal and supervisor views, notifications and reminders. The online calendar is easy to operate and will coordinate the efforts of your employees and leave them running like a well-oiled machine.
Did you miss that critical meeting? Did you give your feedback on the new marketing idea? How did you forget that important task for the boss? Converged Systems Task Management system will help you manage all those little tasks and assist you in keeping those projects in line. The Task Manager is fully integrated with the Contact Manager to assist in better managing your overall customer relationships. Built-in reassignment capabilities helps you to ensure that the tasks are spread evenly and given the proper attention.
 Price: Free trial and $499 Version: 2.5 Platform(s): Windows 9x, ME, NT, 2000, 2003, XP Pro Updated: 01/12/200
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Help Desk 5.0 by Expinion.net
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Add a completely web-based helpdesk solution to your business. Allows customer service representatives to manage customer requests and deal with issues in a timely manner, using a number of built-in tools. Includes a full featured knowledgebase for visitor or admin only viewing, secure administration and multi agent support.
Customers ask a question or request support, agents are notified via email (anywhere, anytime), when the issue is resolved the representative decides whether or not to make the issue available in the public knowledge bank.
Tons of tools and features. Each sale includes one free installation via FTP. The app is written entirely in ASP code, and requires an MS SQL or Access database. Try out the demos at the link above.
Price: $125 Version: 5.0 Platform(s): Windows IIS server Updated: 08/19/200
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VSO-XP
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VSO-XP is a Windows compatible web based help desk software solution that allows you to forge strong relationships and increase customer satisfaction, while dramatically streamlining support operations.
Price: 295 Platform(s): Windows Updated: 01/02/200
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Chatonsite With Your Visitors From Your Pc.
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Chatonsite With Your Visitors From Your Pc. is a Windows compatible feature-rich cost effective way to provide live help to visitors on your site. You can chat direct to your visitors on your site with your own privacy. Chat logs are located on your own server itself. No third party is involved.
Price: 200 Platform(s): Windows Updated: 01/02/200
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Real Assistant
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Real Assistant is a Windows compatible script that offers one on one chat with your website visitors. Answer their questions live, so that they will be able to better understand your products and services. The software is 100% ASP script and is therefore 100% customizable. This also means that there are no recurring fees. Key Features: Many Concurrent Operators and Chat Sessions Fully Web Based One Time Fee.
Price: 150 Platform(s): Windows Updated: 01/02/200
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Supportvision
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Supportvision is a Windows compatible online customer service/support system that is designed to make detailed, informative problem reporting easier for your customers, which leads to faster, more efficient problem resolutions, and will help you streamline your support procedures. SupportVision combines state-of-the-art programming with versatility giving you more CONTROL over your client support system. No more will your email inbox be clogged will support questions.
Price: 137.97 Platform(s): Windows Updated: 01/02/200
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Active Web Helpdesk
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Active Web Helpdesk is a Windows compatible web-based helpdesk manager. It provides a personalized customer support system, a searchable and categorized FAQ database, assign a technician per category and more. The source code with Access or MS SQL database is available.
Price: $399-$998 Platform(s): Win NT/2000/XP Updated: 01/02/200
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Absolute Live Support
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Absolute Live Support is a Windows compatible program that gives your customers the ability to talk to a staff member and get their questions answered in an instant. This powerful system doesn`t require any additional software, no monthly payments or expensive programming and comes packed with lots of features only available on the most costly live help systems out there.
Price: $149 Platform(s): Win NT/2000/XP Updated: 01/02/200
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